Intercom - Everything you need and more!
December 24, 2022
Intercom - Everything you need and more!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We use it as a chat box on our two websites. That way, it is easy and accessible customer service! It's very good for simple questions or inquiries clients may have. It is also a quick fast way to offer customer service.
- The visuals of the platform are awesome.
- Very complete program.
- Customer service from Intercom is very good !
- If we could custom the colour of the chatbox.
- Even though the platform is easy to use, it can be hard to find what you're looking for.
- Greater customer satisfaction.
- It decreased the calls I get on the phone because the customers are more willing to chat with me instead (which I love!).
- Reduced the response waiting time.
We don't use any other tools, but we might.
Intercom was the first platform we tried, and we loved it!
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes