Our SaaS Co-Pilot
December 28, 2024
Our SaaS Co-Pilot
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Intercom is our membrane to our prospective customers and current customers. We use them for knowledge guides, onboarding, outreach, and newsletters. But the most valuable aspect is our real-time ability to solve their questions and concerns from any device with speed and accuracy.
Juggling different needs and visitor types requires a lot of handy data and UX that they have executed with deep thought. Also their Fin bot is improving to the point of confidently using them for 1st-phase questions from visitors.
Juggling different needs and visitor types requires a lot of handy data and UX that they have executed with deep thought. Also their Fin bot is improving to the point of confidently using them for 1st-phase questions from visitors.
Pros
- user data targeting + CRM
- ai bot support
- customer support
Cons
- improved flexibility with plans ( add more pro features to my plan )
- user flow data ( where are my users in the app )
- user attribution ( which of these users came from which ads )
- directly helps conversions
- directly helps reduce churn
- directly helps product market fit
its great with ProfitWell and Stripe
Do you think Fin by Intercom delivers good value for the price?
Yes
Are you happy with Fin by Intercom's feature set?
No
Did Fin by Intercom live up to sales and marketing promises?
Yes
Did implementation of Fin by Intercom go as expected?
Yes
Would you buy Fin by Intercom again?
Yes
Comments
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