Overall Satisfaction with isolved
We are a small company and isolved is our payroll/HR software. It is used for our whole organization. It has made payroll and benefits so much easier to administer. I have used many payroll software companies over the past 20 years and it is by far the most user friendly.
- I can see everything before I process, making it easy to catch any mistakes.
- I can preview, make corrections, and then preview again as many times as I need.
- Report writing is not complicated.
- Our company's taxes have been submitted incorrectly a couple of times; however they always make the corrections at their expense.
- Employees have access to their paystubs and W-2's online. If an employee moves to a new computer they can not sign in unless I reset their account. There should be a way that they can prove who they are and use other computers.
- It is a lower cost payroll/benefits software.
- They offer much more than we currently use. We may add features in the near future.
It has been a few years since I used ADP and they could have added great features since I left. At the time I used them, they were complicated and I spent way too much time navigating their system. Sometimes you thought you had everything right and then when it arrived, there were errors. I was with a much larger company then.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes