iSolved Performance Review
June 18, 2021

iSolved Performance Review

Aubrey Pelton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

iSolved (modern)

Modules Used

  • Payroll

Overall Satisfaction with isolved

We use isolved for - Corporate Level - payroll processing Employee Level - Clock IN/Out, View pay stubs & tax documents[.]
  • Reporting - There are many options & what's not available can be created & customized
  • Employee document access - pay stubs & tax documents are at their fingertips
  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
  • When there are no issues isolved makes processing payroll seamless and less time consuming.
  • When there are problems (which we haven't had any in a while) it created unnecessary headache.
In comparison isolved is much more advanced and offers numerous features unavailable with Evolution.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

No

Would you buy isolved again?

Yes

We've had some issues converting from Evolution to isolved most of which have been worked thru at this point. In the beginning I wouldn't have recommended it to anyone. Now for the most part I'd recommend the software.

isolved Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated