Item: isolved
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use it regularly for payroll, hiring, document storage, and benefit management. My employees use it daily to clock in and out and view check stubs.

Pros and Cons

User friendly
Accomplishes a variety of needs in one platform
Reliable

Password/account access is difficult for my staff; I have to help people weekly to reset their account to log in
The TimeForce app often has glitches where it doesn't work

Most Important Features

Payroll
Benefits
Employee personal information and documents (we have gone paperless)

isolved is more reliable and trusted. It is able to manage more and integrate everything in one place. It has a central call number with very helpful people. Zenefits eliminated that, has to use an email queue and it was awful.

Key Insights

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

Likelihood to Recommend

I manage two separate companies through isolved, one with hourly employees and the other with salaried employees. It works great for both companies. Onboarding, benefit enrollment, and payroll all work great. We just started to sync isolved COBRA. I wish there was a place where we could send out a questionnaire to staff. For example when they are leaving, an exit interview that would be filed in their account. Or if there is an upcoming event, survey for staff attendance.

isolved does it all

Software Version

Modules Used

Overall Satisfaction with isolved