Payroll & Benefits - love having, didn't love integrating.
November 04, 2021
Payroll & Benefits - love having, didn't love integrating.
Score 8 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
- Benefits Enrollment
Overall Satisfaction with isolved
Our whole organization uses iSolved to manage our payroll and benefits tracking. It minimizes administrative needs by handling all of the benefits deductions on the back end. The employees like working with it, the reporting is robust, the interface is intuitive, and I've spent enough time with the product now to be fairly self sufficient.
- customer service
- integrations
- compliance communications
- the teams who handle each component are too siloed
- the integration of benefits into our established payroll was messy
- payroll reporting
- benefit tracking
- zero payroll reporting errors last year
- ER expense tracking EE benefits
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
No
Would you buy isolved again?
Yes