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isolved has got it going on!
February 07, 2022

isolved has got it going on!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Benefits Enrollment
  • Time and Attendance
  • Hire

Overall Satisfaction with isolved

Our client base is charter schools. We use isolved for our school's hiring/time management and payroll processing needs. I am involved in everything from implementation forward.
  • Employee Time Management
  • Reporting
  • Ease of User Interface
  • Continual updates to product
  • Customer Service case follow up
  • Tax Department
  • Price point flexibility
  • Price point
  • Ease of use
  • Ability to adapt to needs of school
  • Customer service
  • Streamlined benefit enrollment
  • Streamlined benefit management
Simply doesn't compare. User interface, reporting, time management. All outstanding vs the other product. ADP is nice but not as nice of a user interface and not as intuitive when learning or looking or things. Paylocity has a great user interface but they are not as comprehensive as isolved.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

New employee onboarding is fantastic and seamless. The implementation teams are phenomenal. The time module is great and the continual updates to the product are great. If there are problems with anything customer service cannot fix-getting that issue resolved is inadequate. For example, the UI rate changed on all our schools to 002 January 1. I sent individual emails for each school, got an email back with a case number stating the tax department would need to make the change. 3 weeks later (the week of payroll submission) it was still not changed, when I replied to the case email I had initially received asking for assistance, I did not receive a reply. I finally reached out to ... (who is amazing) and she was able to get us fixed. Customer service told one of my workers to just go ahead and submit payroll and that it would "be caught up".

isolved Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
10.0
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
8.3
Approval workflow
10
Balance details
5
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10