The best HCM Platform I have ever used - Hands down!
August 15, 2024

The best HCM Platform I have ever used - Hands down!

Michelle Ritchie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Overall Satisfaction with isolved

Here at [...] we use most of the options available through isolved. My favorite part of the system is that everything is in one place. From Onboarding, Payroll, Benefits, Certifications, Performance, OSHA Incident to saving an employees uniform size. It is truly the easiest system I have ever used. I came in to the company with no knowledge of the program. I took a few classes through the University, watched a few videos, and had an in person session - I more I learn the more I love it.

Pros

  • Customer Support
  • Training
  • Compliance

Cons

  • Truly cannot think of anything
  • Decreased Cost vs Prior Payroll
  • Time Savings = Even more cost savings
  • Higher Satisfaction from Managers and Employees
Anytime I have needed help I have had a fix or an answer by the end of the day or much sooner. Most of the support I have needed was because I was learning not system issues. On a rare occasion when it is a system issue they have usually already sent out an e-mail alert stating that the issue is known and will be resolved shortly.
It has increased efficiency. Having everything is one place makes it so much nicer than floating between systems. That alone has made things run a lot smoother. Finding what you need is a simple click through the menu or a word in the search bar gets you right where you need to be!
Not even comparable. I used Workday and SMART Track simultaneously and it was a nightmare. Workday is not user friendly. It is almost impossible to learn on your own. SMART Track was not a horrible system, but because it required us to also use Workday it made me dislike it. SMART Track was simpler than Workday and I could teach new Managers how to use it. However, it did not have all the "bells and whistles" like isolved.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

I love that I can do payroll from anywhere. I can have payroll run and done in under an hour. I love that when I need support it is just a call or e-mail away and the response is fast. My previous payroll system was not user friendly. There was no flow and it took hours to run a successful payroll. The prior system only housed our payroll and we had a separate system for onboarding and the information would lag causing many headaches.

isolved Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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