isolved is a Great Tool for Our Business
March 24, 2025

isolved is a Great Tool for Our Business

Emmanuel Khaito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Hire
  • Data Integration & Audit

Overall Satisfaction with isolved

I use isolved for payroll, human resources, onboarding and employee reviews. It provides a simple one spot place to securely store sensitive data, provide a simple onboarding process, easy to use review process and easy to use for both employees and supervisors. The integrations with benefits has been great and makes things even easier for us as we grow as a company. The customer service is also great and timely.

Pros

  • Payroll
  • Onboarding
  • Performance Reviews
  • Employee data and reports
  • Customer service for help

Cons

  • A better mobile app experience for employees, could be simpler.
  • A more user friendly design for admins on the web portal
  • Full google calendar integration that shows, vacation, birthdays, anniversary, etc.
  • Time savings
  • data retention and security
  • employee satisfaction
Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.
Great for storing all needed HR materials. Secure and easy to access as an admin. I use it on a regular basis for all HR needs, from forms, onboarding, disciplinary and even certifications. You can also add expiring cert reminders as needed.
isolved is definitely more robust and has better integration capabilities.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

Simplicity of payroll, onboarding employee data and reporting. Great customer support when anything is needed. The benefits integration has been a huge help and alleviates a lot if addition work that would have needed to be done. Conducting performance reviews is very easy and simple to create and send out.

isolved Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
7
Employee recognition
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10

Comments

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