Jabber is a useful tool
Dennis Junius | TrustRadius Reviewer
December 18, 2018

Jabber is a useful tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Jabber

It is used as an inner office communication tool. It cuts down on emails and you can have a real-time conversation with colleagues while still working at your desk.
  • quick conversations
  • can tell when people are available or if they are on a call, away, or in a meeting.
  • can add participants to conversations
  • can add attachments to conversations
  • wish you were able to save conversations
  • would be nice to be able to delete conversations rather than reset all conversations
  • wish there were more emoticons
  • Helps expedite work so I don't have to get up and go talk to someone when I'm in the middle of trying to get something done.
  • Sometimes it can be bothersome trying to get stuff done when people are trying to chat you.
  • Nice to be able to add attachments to chats
I have not used anything else.
Jabber is good for a quick conversation to get a question answered while still working at your desk. It's nice to be able to not get up from the desk when you're working on a tight deadline and need help from a colleague. It is quicker than email and doesn't clog up your inbox.

Cisco Jabber Feature Ratings

Search
9
Chat
10
Notifications
8
Discussions
10
Integrates with Outlook
8
Video files
8
Audio files
8