Jama Connect Does the Job and is an Invaluable Resource
April 01, 2024

Jama Connect Does the Job and is an Invaluable Resource

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

Jama Connect has been invaluable to our organization as a common place to host our product's specifications (user needs, system and module requirements, system interface), testing (test cases and traceability), as well as risk management documentation. All of our recent projects make use of Jama Connect and is used by the majority of our engineers.

Pros

  • Traceability from user needs to system requirements, system requirements to system tests and module requirements, module requirements to module tests
  • Ability to create and define items and relationships to enable custom workflows
  • Versioning, keeping track of changes, and locking items

Cons

  • Easy way to add comments for each change in the items
  • Cross-project linkage and ability to share items between projects
  • Easy way to create custom templates
  • Groups that utilize Jama Connect, generally have a more streamlined workflow compared to groups that don't fully utilize Jama Connect's capabilities.
  • When groups are diligent in keeping their items are kept up-to-date in Jama Connect, they have an easier time seeing the history and progression of development as well planning for the next iteration of the product compared to groups who don't.
  • Jama Connect as allowed for more consistency among groups, which is important especially in a regulated environment.
While using Jama Connect, we expect to have an effortless and scalable experience creating requirements, test cases, and trace matrices and to aide in our defined processes to operate in a regulated environment. With the majority of the teams using Jama Connect, we have achieved these outcomes due to the ease of use and the capabilities of Jama Connect.
Compared to other technologies I have used to manage requirements, Jama Connect has been a good tool that is user-friendly and has been satisfying our needs. Other tools I have tried where either not that intuitive or were too cumbersome to adapt. With the access levels we have for Jama Connect, basically everyone is able to contribute in Jama Connect, creating items, sending them for reviews and checking on the traceability. The process we have in place in using Jama Connect has been working out well for us.

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

Jama Connect has been a great choice for us. After getting setup with the platform, it has been relatively easy and straight-forward to use, from creating new items, sending out items for review, exporting and printing items, seeing traceability, baselining projects, and much more. Having one central location to do work on requirements and testing has been key to keeping organized during development of our products. In fact, we have been recommending Jama Connect to others!

Comments

  • Decoteau Wilkerson | TrustRadius Reviewer
    Decoteau Wilkerson
    (Vendor Representative) commented 2 years ago
    Thank you for sharing your detailed review of Jama Connect! It's great to hear how influential Jama Connect has become in streamlining your organization's processes and improving collaboration across projects. Your feedback highlights some key strengths of Jama Connect, especially our robust traceability features, customizable workflows, and versioning capabilities. We're thrilled that Jama Connect has helped create a more efficient workflow and improved consistency among your teams, particularly in a regulated environment. We value your insights regarding areas for improvement. We're always working to make Jama Connect even better and more useful for everyone, so thank you for sharing your feedback! I will make sure to share this with our team. It's wonderful to hear that Jama Connect has fulfilled its promises and has been more user-friendly compared to other tools you've used. We're committed to providing a seamless experience for all users, covering everything from creating items to reviewing traceability and beyond. We're delighted that Jama Connect has become a central hub for your requirements and testing work, facilitating organization and collaboration throughout product development. Your recommendation means a lot to us, and we're thrilled to have earned your trust and satisfaction. If you ever have any questions or suggestions for further improvements, please don't hesitate to reach out. We're here to support you and your team as you continue to leverage Jama Connect for your projects. Thank you again for choosing Jama Connect, and we look forward to supporting your continued success!

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