A powerful tool for organizations with a large Apple user base!
October 03, 2018
A powerful tool for organizations with a large Apple user base!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
At Michigan Tech we use Jamf Pro to manage Macs across the entire campus. This encompasses faculty and staff computers, and various public use Mac labs for students and guests to the university. Jamf also helps us image new Macs as they are purchased so we have a unified experience for Mac users across campus.
- Detailed hardware and usage summaries for any enrolled device across the entire organization.
- Easy remote management including remote control of devices and the ability to push out software to managed devices in just a few clicks.
- Unified software configurations can be easily applied to all Macs as they are purchased and provides quick delivery to customers.
- Built in App Store app support through self service for easy customer access to common apps without the hassle of personal App Store accounts.
- Network imaging, especially with new macOS releases, can be tricky to get working properly.
- Package versioning and ease of upgrades has a lot of room for growth.
- Jamf Pro allows our support staff to quickly and easily support our customers, which is huge for getting students and faculty back to being able to successfully do their work. The service is comparable to the services we use to manage our Windows infrastructure.
Jamf Pro allows for an amazing amount of control for Apple specific devices compared to KACE. Jamf Pro also support a lot of automation for installs and configurations which KACE is unable to support as a largely Windows based service.
Using Jamf Pro
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- Self Service is awesome and a really great tool for our customers to use.
- Configuration profiles make setting up groups of devices super easy.
- Managing packages and policies can be annoying with a large package and policy base.
- Jamf seems to store device history of some kind, but you are unable to view device history like previous hostnames or profiles.
- Network imaging often results in issues with OS installs.
Yes, but I don't use it