Overall Satisfaction with Jamf Pro
We use Jamf Pro to manage our nearly 10,000 Apple devices. Everything from macOS, iOS, iPad OS to AppleTVs. This program cuts down on the number of people needed to do mundane tasks by allowing us to automate common tasks.
- Simplifies large Apple deployments
- Support is amazing
- Build some type of inventory system into it.
- Less technical staff needed
Jamf Pro is much more feature rich than the competition
Do you think Jamf Pro delivers good value for the price?
Yes
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
Yes
Did implementation of Jamf Pro go as expected?
Yes
Would you buy Jamf Pro again?
Yes
Using Jamf Pro
12 - Technical Support
2 - Network and software skills are required, also server knowledge.
- Improving deployment time
- Improving support response time
- Set a username on the screen to easily identify whos device it is.
- Managing updates for software
- Connection to shared resources
- Classroom App to help teachers
Evaluating Jamf Pro and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
Product features was most important for us. Jamf continues to innovate and expand the capabilities of their product.
I would not.
Jamf Pro Implementation
- Implemented in-house
Change management was minimal
Jamf Pro Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Don't need it. They are really responsive.
Yes - Yes it was resolved timely.
We migrated to the cloud, things did not go a smoothly as they could due to unforeseen issues, they spend 3 days on the phone with me to get it resolved. They checked up every few days after to make sure everything was satisfactory.
Using Jamf Pro
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The interface is very intuitive
- Distribution points speed up app deployment. There is no option for a hybrid on prem/cloud option.