JIRA - Highly recommend for anyone wanting to better organize their tasks
January 12, 2018

JIRA - Highly recommend for anyone wanting to better organize their tasks

Mitchell Brand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

JIRA is currently being used across our marketing department. We use it for task management activities as well as tracking time used for particular tasks, this will then be used to develop proper workflow procedures and timeline expectations amongst the marketing department and interactions with other departments. The goal is to have JIRA put in place throughout the entire organization once we have a large base of advanced users to create the instances for Sales, Operations, etc.
  • Tracking of current projects for large teams
  • Time management
  • Data gathering for developing workflow procedures and expectations
  • Sorting of attachments in individual tickets
  • Improved workflow processes
  • Faster work output due to better organization of tasks
  • In depth data to visualize the project output of a particular dept
  • Visual examples of the amount of work each department or sub-department has taken on
JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.