Overall Satisfaction with JIRA Software
JIRA is currently being used across our marketing department. We use it for task management activities as well as tracking time used for particular tasks, this will then be used to develop proper workflow procedures and timeline expectations amongst the marketing department and interactions with other departments. The goal is to have JIRA put in place throughout the entire organization once we have a large base of advanced users to create the instances for Sales, Operations, etc.
- Tracking of current projects for large teams
- Time management
- Data gathering for developing workflow procedures and expectations
- Sorting of attachments in individual tickets
- Improved workflow processes
- Faster work output due to better organization of tasks
- In depth data to visualize the project output of a particular dept
- Visual examples of the amount of work each department or sub-department has taken on
JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.