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JIRA: A helpful tool for project roadmapping
April 12, 2021

JIRA: A helpful tool for project roadmapping

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

We use Jira to follow progress in every step of the way for projects the company is currently working on. We can track bugs or issues that come up and have the correct people be attached to a Jira ticket and get the problem solved quickly. We can keep our notes together in an organized way for each project and task.
  • Addressing issues that come up.
  • Fixing bugs/assigning the right employees to handle it.
  • Keeping track of the status of projects.
  • No locking feature for a case if a person is working on it.
  • Lack of test and requirement management.
  • Communication with cross departments
  • Ability to create scrum boards to track sprints
  • Content management
  • Ability to track projects while having to work remotely.
  • Issue tracking for bugs.
  • Project roadmapping.
Although Slack is used a bit differently, we use Slack when it comes to quick fixes and issues that don't need to go through the Jira process. Jira is best used for larger-scale issues and projects where we need to keep track in a neater way and do more than just communicate with one another.

Do you think Jira Software delivers good value for the price?

Not sure

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

Jira is a fairly easy tool to learn and understand and so it could be used across several different departments outside of IT. I have used it before to send over tasks to different departments in order to get a project moving along and it has helped me stay on track while being up to date on how it's going. I don't think it'd be appropriate as a sole project management tool though because it gets to be easily misused.