Highly recommended add-on if you already use Atlassian
March 28, 2025

Highly recommended add-on if you already use Atlassian

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Work Management

In my organisation, we use Jira Work Management to track tasks, manage workloads, and streamline collaboration across the team. It allows me to create and assign tasks to teammates, set priorities, and track progress efficiently. Overall, Jira Work Management helps us stay organised, prioritise work effectively, and improve team collaboration.

Pros

  • task and project management
  • workflow automation
  • reporting
  • insights

Cons

  • ease of use
  • pages can be slightly slow to load
  • a more intuitive mobile experience
  • data driven decision making
  • improved collaboration and accountability
  • better task and project visability
If you're not familiar with Atlassian suite, it might be a bit overwhelming at first - however if you're experienced, it is super easy to pick up. That being said, there is still a steep learning curve and arguably overly complex for simple tasks.
My colleague shared it with me as I often collaborate across multiple teams - it stacks up super well as each of those similar products are managed by separate departments. Having another Jira tool under the same roof is extremely beneficial for me, as opposed to having to sign up to something external.

Do you think Jira Work Management delivers good value for the price?

Not sure

Are you happy with Jira Work Management's feature set?

Yes

Did Jira Work Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Work Management go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Work Management again?

Yes

Some useful scenarios would be if you have lots of repetitive tasks that need to be automated, especially across different teams. Otherwise, in my opinion, it wouldn't be most suitable for highly complex software development - Jira Work Management software would be more suitable. Also, work management is slightly too complex if all you're looking for is a simple task manager / to do list. I think Trello would be better for this.

Jira Work Management Feature Ratings

Project Management
4.9
Task Management
7
Resource Management
5
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
5
Team Collaboration
7
Support for Agile Methodology
3
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
Not Rated
Mobile Access
2
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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