Good social intranet to help your people collaborate
April 23, 2020
Good social intranet to help your people collaborate
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jive
Jive is used across the organization as a community collaboration tool. Internal employees use Jive to share information and collaborate on projects, socialize amongst teams, as well as use it as a platform to learn and help each other. Specific content in Jive is also made publicly available for customers and partners. This helps engagement both internally and externally, and lets the organization grow together as a whole.
Pros
- Good intuitive user interface.
- Social and gamification features to help users engage on the platform.
- Content and knowledge capture and sharing.
Cons
- As the amount of content grow with usage, it can be difficult to find the right content.
- Limited customization and extensibility options.
- Atlassian Confluence and HCL Connections (formerly from IBM)
Jive and IBM/HCL Connections have very similar features, but Jive has a much much better UI/UX compared to IBM/HCL Connections (which is horrendous). The usability factor alone was enough to tip the choice in Jive's favor. When compared with Atlassian Confluence, it came down to a toss-up between target user audience. Out of the box, Jive is more tailored to ordinary users that may not be tech-savvy, while Confluence being highly customizable and extensible, demands more from its users.
- Higher engagement both internally with employees and externally with customers and partners.
- Foster and grow a more collaborative culture within the organization.
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