Item: Jobvite
Rating: 8
Author: Scott Sendelweck

Use Cases and Deployment Scope

We use the Jobvite text platform for my company's recruitment communication and AI applicant/candidate administrative task completion. AI programming is easy to do with drag and drop API language. You can program multiple lines of code for the bot to run and send out messages either that moment or throughout the week on your timeframe.

Pros and Cons

Customer service.
Technical knowledge.
Industry trends.
Product knowledge.
Adapting to change

More product training.
Introduction of new trends and how JV is scaling to match those trends.
Product SME's and evangelists for their services (more needed) to help clients learn about the product options.
Better trading on AI chat bot programming with more drag and drop commands

Return on Investment

Applicant response rates have increased.
New technology is a good thing for the network to advertise.
Communication is better overall with our applicant/candidate base.
The cost of the Jobvite tools are well matched within the ATS industry.

Support Rating

My support is high. But with established (long term) leadership, they prefer tried and true processes and routine. This includes adversity to trying new things and especially new technologies in my industry. It's tough to sell new tech and great new industry solutions to existing organizations when your competitors in that space are taking the same approaches to upgrade their technologies. No one moves in this industry unless forced to do so. Either that or someone pushes us.

Jobvite is an amazing and growing org. They are gaining market share but lack the appropriate resources, SME's, and marketing support to get in front of decision-makers with solutions that will change the way that organization recruits talent and manages results. More like a pre and post partnership.

Key Insights

Do you think Jobvite delivers good value for the price?

Yes

Are you happy with Jobvite's feature set?

Yes

Did Jobvite live up to sales and marketing promises?

Yes

Did implementation of Jobvite go as expected?

Yes

Would you buy Jobvite again?

Yes

Alternatives Considered

Canvas Diversity Recruiting Platform (formerly Jumpstart)

Jobvite tech is better suited for our organization. It is faster to set up, less convoluted in terms of user data and friendliness. I do like the candidate experience and the available toolsets, even though we have not taken advantage of some of the offerings just yet. Management of the company seems to be on track.

Other Software Used

Drupal, Pivotal CRM

Likelihood to Recommend

Well suited for mid to small companies that are working from having no tech to getting tech in the door to help with the recruiting efforts. More attention is needed to the end line customer after the sale with account managers that are knowledgable of the product lines. The more we work in AI integrations with mobile technologies the better. This works great for getting started on a path to less administrative work.

Outlook positive, with some adjustments to available resources.

Overall Satisfaction with Jobvite