A solid ATS with room for improvement
June 27, 2022

A solid ATS with room for improvement

Zoë Brownsell - CPHR | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jobvite

We use Jobvite for our ATS system and we recruit for all of our roles using the system. It helps us to keep track of candidate progress, and smoothly take them through the hiring process. It also supports our candidate communication and our collaboration with hiring managers
  • Interview Scheduling
  • Offer Generation/ Admin - Sending to Candidate
  • User Friendly UI/UX
  • Customer Support - Live Chat
  • Customer Support - Ticket admin and follow up
  • Reporting/Analytics tutorials and support
  • Supporting our growing business - 66 hires this year
  • Automation and admin support for the TA team
The chat is almost useless. I feel whenever I chat with a live agent I end up knowing more about Jobvite than the person supporting it. They barely offer any live support, and just send tutorials to read through. The ticketing system takes forever, many times the tickets come back with comments that do not pertain to the correct issue - then they mark them as resolved. Very frustrating. Last week I had a high-priority ticket related to workflows and it took 5 days to resolve. This is not the urgency id like to see on those sorts of issues, where something is broken that is directly affecting our ability to move candidate sin process and schedule the next steps/

Do you think Jobvite delivers good value for the price?


Are you happy with Jobvite's feature set?


Did Jobvite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jobvite go as expected?

I wasn't involved with the implementation phase

Would you buy Jobvite again?


Small and medium-sized organizations, scaling organizations. Where do you have a team that can benefit from a lot of automation When you do not have coordinators to support with scheduling, this system really helps speed up that process and automate a lot of the scheduling

Jobvite Feature Ratings

Job Requisition Management
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts