Item: Jobvite
Rating: 2
Author: Mara Adams

Use Cases and Deployment Scope

We use it at our ATS. It manages our applicants' initial input.

Pros and Cons

Manage initial input
Hold years of information
Integrate with SkillSurvey

Reporting and analytics
Ease of use
They need a customer service update
Software Engineering team needs education

Return on Investment

It's a great place to store applicants information.
It's saved us on offer letter submissions.
It's a great way to update hiring managers on the movement of there candidates.

In my experience, the customer service with this company is horrible. If you put in a ticket the software engineering team will tell you it's been updated when the issue still remains. If they can't fix something they will just tell you it's a known error. Their customer service makes me feel like a number and not a person.

Key Insights

Do you think Jobvite delivers good value for the price?

Are you happy with Jobvite's feature set?

Did Jobvite live up to sales and marketing promises?

Did implementation of Jobvite go as expected?

Yes

Would you buy Jobvite again?

Alternatives Considered

I use to use Taleo it was about the same in comparison.

Other Software Used

SkillSurvey Reference, Workday Cloud Platform

Likelihood to Recommend

Jobvite is a great ATS. When there are issues they force you to put a ticket in and then the ticket is closed even when the issue is still there. They use to have customer services reps that worked on your account and helped you with issues. It's all automated now and you feel as though you are not being heard when you need help.

Jobvite to be or not to be that is the question

Overall Satisfaction with Jobvite