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Join.me screen share software at a great price!
December 12, 2014

Join.me screen share software at a great price!

Matt Judice | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • screen share
  • Call by computer

Overall Satisfaction with Join.me

Join.me is used across HomeAway in several different departments. We use it on the Onboarding team to conduct product demos, listing quality reviews, software setup meetings and conference meetings. It allows us to direct the customer to a specific issue that we need to fix or have the customer fix. Join.me makes the conversation quick and easy with out the need to send multiple screen shots.
  • Screen sharing
  • VOIP calls
  • Availability to send a screen share live through e-mail.
  • It would be great to be able to send files through the screen share
  • Increased efficiency
  • Great customer service
  • Easy way to make sure customers "get it" and understand what you are telling them. This is great for applications where you are trying to convey a technical idea
Join.me is lean and loads right from my program menu and is considered safe by the IT department. It works with all browsers without the need to install extensions or Java updates or other time consuming software. I do wish there were other options to send files and track analytics like ClearSlide.
Join.me is a great product with features that make my day and job easier. I use the basic version (free) so for the price its a no brainer.
Join.me is well suited for most applications where you might want to use WebEx. How many people will use it? (the free version allows 9 people to join). Do they need to call into the meeting? (if you have multiple people calling you may need a cisco bridge). Do your attendees have access to download the viewer? (if not other solutions may be needed).

Using Join.me

Onboarding and Listing Quality employees in the Channel Operations department.
If you can facebook you can use Join.me. Compared to WebEx or ClearSlide it's a simple, easy to use option that gets the job done.
  • Customer service applications "How do I change my headline in my dashboard"? Instead of talking about it you can show them
  • Listing Quality reviews
  • Software specific education
  • Dashboard functions education
  • I have used Join.me to share a WebEx presentation with people who could not use WebEx.
  • Interoffice communication
  • Training applications