Item: Join.me (discontinued)
Rating: 8
Author: Verified User

Overall Satisfaction with Join.me

Use Cases and Deployment Scope

I needed a product that I could remote other computers while they are on site and I am not. They connect a laptop cable to a router and I can view it to find configuration problems.

Pros and Cons

Pros

Easy to use.
Very user friendly.
You can tell even the novice user what to do and they can get connected with no grief at all.

Cons

Shorten the connection time. That may be due to bandwidth issues but at times it takes a while to connect.
Make it easier to connect with a single sign on between already established connections. Mac address to Mac address maybe??

Return on Investment

It has had a positive effect because it reduced the cost of travel.
Also had a positive effect because we can get the end users to connect the hardware and not hire vendors to sit around and wait to connect and unconnect the equipment.

I have used Join.me, DameWare and TeamViewer. Join.me has the least amount of hassle in regards to quick setup. Dameware often times fails and has to be installed manually. TeamViewer drops the connection often and requires you to start the whole process again.

Other Software Used

DameWare Remote Support, TeamViewer, WebEx Meetings

Likelihood to Recommend

I find that Join.me is more relevant in the IT industry. When I am working with other people that are in the IT business they prefer Join.me but for some reason people not in the IT world tend to lean towards TeamViewer in my experience. I don't know if its more marketed [to IT] but when given the choice people lean that way.

Join.me (discontinued) Feature Ratings

Comments

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To remote or to not-remote that is the question.