Worth using when collaborating
September 13, 2019

Worth using when collaborating

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

We are regularly invited to Join.me conferences where there is the need for a fully immersive experience. Specifically where the team needs to speak, see and collaborate on the work that they are doing. This has tended to be done via Join.me more recently due to ease of use that I'll cover in this review.
  • No installation requirements
  • Multi platform support
  • Low bandwidth requirements
  • Ease of use
  • Good support
  • Sometimes configuring custom setups has been troublesome on users' machines (weird mic setups etc)
  • It's made travel costs go down with users being able to stay in the office rather than having to go to other offices
  • Has allowed investment in our other offices abroad to get more skilled personnel abroad, thus saving some money
  • Does encourage people to stay at their desks though, rather than moving around and talking face to face
It has been a good product to use and seems to have the least issues with integration and installation related issues out of the ones we've tested, so I'd say for what you get it's worth using over the rest. We haven't had any specific issues with it either, just niggles. Whereas some of the products we use won't even load.
When we've had problems, they were quick to assist us and helped us get the issue resolved really quickly so i think they are worth talking to (unlike some support call teams which are totally useless).

Do you think Join.me (discontinued) delivers good value for the price?

Yes

Are you happy with Join.me (discontinued)'s feature set?

Yes

Did Join.me (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Join.me (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Join.me (discontinued) again?

Yes

It's great for collaboration where you want to talk and share your screen, it lacks some of the more advanced features that Webex has, like file sharing but is really simple for the users to get operational and start working with, which I have found is the key requirement here.

Join.me (discontinued) Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
8
Mobile support
6
Desktop sharing
9
Whiteboards
5
Calendar integration
Not Rated
Meeting initiation
6
Integrates with social media
Not Rated
Live chat
7
User authentication
7
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated