JotForm--A life-saver
Updated March 05, 2020

JotForm--A life-saver

Daniel Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JotForm

I have been having problems with my website, and by pure chance I found JotForm. It's so easy to use and it is free for 100 submissions and 5 forms so I won't have to pay to use it until my business grows. For any problems, I just email the team and they reply within an hour or two, usually even on a Sunday.
  • Templates
  • Easy to use
  • Great customer support
  • Small usage is free
  • Good for new businesses
  • Could make PDF form all capitals (emailed customer service already)
  • cant change the font size
  • Can't attach a second signature to the PDF
  • Free to use, so it's great because my business is newly established
  • Free for 100 submissions each month
  • When the time comes to pay for a better service, I can't wait to see the other features.
I couldn't find any other service remotely as easy to use and helpful. It's very user-friendly and I'm sure anyone could use it. It's fun to play around with the widgets and features to make your form as simple or advanced as you need it to be.
  • Customer Surveys
  • Research Studies
JotForm is just everything I needed at a time when I was stressed about not having a solution for how my clients could apply for my services. This was just a lifesaver and we are currently trying to use it in conjunction with the website because it's so simple and works so well--it's so easy to download the submissions

Jotform Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
9
Changes to live survey
10
Question design help
9
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
10
Access controls
10
Compliance
10