Jotform an application which understands customers
December 30, 2021

Jotform an application which understands customers

Rainanda Utama Ramdani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

Jotform is a very simple application for data management, it’s helped me to collect data and manage it during my daily activities. It’s very simple even if you are a new user of this application, you will easily understand how it works and how to use it. Jot form user interfaces are very attractive and very easy to understand, it’s also come with many platforms for any kind of devices, such as mobile, computer, and tabs. Jotform also has a lot of features to support your needs and even it doesn’t have one their tech teams will create it for you. Also for the prices plan, it’s come with very affordable and very reasonable value. I recommend this application a lot to my other colleagues. Keep the good work to Jotform and Thank you.
  • Various form template
  • Features for approvals
  • Easy user interface
  • Compatibility for mobile devices
  • More features on mobile application
  • Image resizing can’t be done directly by dragging, I have to resize the image first
  • Table application should be as powerful as on desktop
  • Customers satisfaction increase
  • Gathering feedback more easily
  • Affordable application
Jotform features are more powerful, you can find a lot more features than Google form. The view of the form is better than Google form and very easy to customize. It was limited customization in google form, Jotform give us a wide range in customization. Data management for the submission also gives more range and more experience rather than Google. Jotform winning point for me is approval’s flow, it’s like no other.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Jotform deserves to get this number since it has a lot of features that I need. It comes with data collection and data management that is easy to use and easy to understand. The user interface of Jotform is very attractive and easy to understand. Its compatibility with mobile devices is very helpful and handy. So far I have not forums any difficulties in using Jotform. Thank you.
Jotform tech team is really helpful, to be honest I have not contacted the team, but from what I see on the internet peoples are helped with tech team support of Jotform. Jotform also provide us with a lot of sources, such as tutorials video, faq, questions and answer forum. The las but not least if you have a request of features the team will to provide you with it.
I remember when I have to collect data from customers and I have to give feedback after the submission and approval, Jotform comes with [these] features. At first, I have to make it using coding but now they provide it with some wizards, and [these] features help me a lot. My boss really love what I did and the customers appreciate the result and reports of the data collection. Thank you

Jotform Feature Ratings

Themes
8
Custom logo/branding
7
Multiple question types
Not Rated
Data export
8
Standard reports
8
Custom reports
8