Highly Recommend
August 06, 2025

Highly Recommend

Sheree Ross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

Jotform was easy to use, and the templates were a great fit for what I needed. The ability to edit them and modify to my liking was user friendly and easy. I would use again and highly recommend.

Pros

  • Pre designed templates
  • Easy edit functions
  • previews for desktop, mobile, and PC use

Cons

  • Increase the number of submissions for the free trials
  • Reduce the cost as there are competitive platforms
  • Start or advertise texting features
  • It depends on the volume and use of the forms (personal may be less than business needs)
  • There are some free platforms like Microsoft forms or Textedly so it depends on the need
  • Positive is those competitors either do not allow upload of documents, provide great templates like jobform, or have texting capabilities.
It was a little confusing once you were done creating to finish/save the job. I haven't figured out how to view the submissions as of yet.
DocuSign did not allow you to create a template or provide templates, Textedly did not allow you to upload documents and/or modify.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

I wasn't involved with the implementation phase

Would you buy Jotform again?

Yes

Jotform is well suited for personal use when having events and could also be used for business during recruitment and onboarding.

Jotform Feature Ratings

Survey templates
8
Themes
7
Custom logo/branding
7
Changes to live survey
8
Question design help
8
Multiple question types
8
Survey logic flexibility
8
Response tracking
8
Data export
8
Standard reports
8
Custom reports
8
Analytics
8
Vendor-offered crowdsourcing
8
Respondent restrictions
8
Access controls
8
Compliance
8

Comments

  • Marijoy A | TrustRadius Reviewer
    Hi Sheree, Thanks for sharing your experience. We're glad to hear you found our platform user-friendly and that the templates worked well for your needs. To view your form submissions, you can check out this helpful guide: https://www.jotform.com/help/269-how-to-view-form-submissions/ If you're looking to increase your monthly submission limit for free, we recommend checking our Increase Limits program by completing simple tasks. You can find this on your accounts Increase Limits page at https://www.jotform.com/myaccount/increase-limits. We also occasionally offer promotional discounts that you can take advantage of. Visit our Discounts page at https://www.jotform.com/discounts/ to see our exclusive offers and seasonal promotions. Regarding your comment on start or advertise texting features, we'd love to learn more about what you're looking for so we can better understand your needs. If you have any questions or want to share more details, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

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