Jotform has been great for our company
October 23, 2025

Jotform has been great for our company

Tessa Lowe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We use Jotform daily for our check in forms. It has helped us stay organized and keep day to day functions running well.

Pros

  • Gather customer information
  • Deliver our forms timely and successfully
  • Makes day to day functions flow much easier

Cons

  • We are happy with Jotform.
  • Improves business.
  • Easier to communicate with clients.
  • Easy to get the information we need.
We heavily rely on Jotform for day to day functions. It's easy for us to use and easy for customers to use. We get our information in a timely and organized manner. We would not be able to perform our functions without it. We highly recommend Jotform to any company that uses forms.
Jotform is so much better than Google Sheets. You get the info right to your email as opposed to having to log into Google Sheets to get it.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Jotform is great for any business that uses forms to collect information. It is very well suited for any business who needs easy clear access to their customers information. I can't think of any aspect where it would not be appropriate to use. We highly recommend Jotform for any type of business.

Jotform Feature Ratings

10.0
Survey templates
10
Themes
10
Custom logo/branding
10
10.0
Changes to live survey
10
Question design help
10
Multiple question types
10
10.0
Survey logic flexibility
10
10.0
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Vendor-offered crowdsourcing
10
Respondent restrictions
10
10.0
Access controls
10
Compliance
10

Comments

  • Marijoy A | TrustRadius Reviewer
    Marijoy A
    commented 23 days ago
    Hi Tessa, Thanks for sharing your wonderful and detailed review. We're thrilled to hear that our platform plays an important role in your daily operations and helps your business stay organized and efficient. It's great to know that both you and your customers find it easy to use. Your feedback and recommendation mean a lot to us. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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