Great product, great people
March 16, 2022

Great product, great people

David Margrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keepit

We use Keepit for our Office 365 backups, the initial scope was for exchange, then expanded to cover OneDrive and SharePoint sites, it was important to us to maintain regular backups and since implementation, there has only been one failed backup that was automatically resolved within a couple of hours. They are constantly bringing in new features and updates that continue to improve the platform, the account manager we have is fantastic and everyone we have spoken to has been brilliant from the initial discussion to implementation to aftercare, one of the best companies I have had the pleasure to deal with, can't rate them enough. Thank you.

Pros

  • Automatic recovery if backup fails
  • Audit log
  • Support

Cons

  • Search results
  • Filter for automatically adding new items
  • Compliance search
  • Improved search speeds compared to old Veeam backup
  • Backup admin time reduced
We have had to recover some deleted emails due to a compliance request, also where a user had left the business but didn't handover fully, the ability to share that data with the replacement and the manager were a godsend, otherwise, we would need to hunt for a backup, restore to a PST and give a copy to them!
Don't need to touch it as often, maybe once a week at best to check for my peace of mind, colleagues don't login from one month to the next as it does its job!
Powerful and very cost-effective. Simple to use, support was always there and seems to have better features in the roadmap compared to the alternatives out there.

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

Altaro, Microsoft 365 (formerly Office 365), Cisco Meraki MX
Keepit has got to be the best when it comes to Office 365 backup, an area where I wish it had features is on the Azure side, but they are still new and constantly improving and bringing in features, so I'm sure one day this will come in. If you are a mid to large business this simply makes sense, it is easy to manage users' access, grant users direct links to view the data they want to check.

Comments

More Reviews of Keepit