Kindful is Killer!
Anonymous | TrustRadius Reviewer
December 10, 2018

Kindful is Killer!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kindful

Kindful is used by all of our staff to navigate, manage, and engage our donors. Kindful really has made it so much easier to manage our donors, automatic donations, donor profiles, and incoming funds. We use Kindful to know how much funding we will get for our monthly auto-pay donors as well as manual single-time donors.
  • Great at managing recurring donations
  • Accurate reports of lifetime giving
  • Auto-generates lists of LYBUNT donors for annual campaigns
  • Sometimes I'm concerned with the accuracy of the lifetime donor amounts.
  • It's expensive ($500 annually) which may deter some other non-profits.
  • I'd like to be able to email a specific group of donors within the interface.
  • We've retained donors because we have accurate information about their giving history.
  • The annual cost is concerning from a budget standpoint but I think it's worth the investment - most donor management software is much more costly.
  • Negatively, sometimes auto-donations go through that people accidentally set up, but that's not on Kindful's end.
Kindful is great for managing large groups of donor information. When we inputted our previous donor database information, it didn't necessarily grab it all very easily, but we did have years of donor information so it was a big task. Kindful would be great for newer organizations because it would automatically be accurate with donor information.