Item: Kintone
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We were looking for a robust solution for our real estate inventory and customer management system. As we grew significantly over the last few years, our prior patchwork of spreadsheets was no longer efficient or reliable. Along came Kintone. We now have primary apps that we use on Kintone to handle our records for inventory, customers, key contacts, and finance agreements. We have created reminders for important tasks, as well as notes and activities for each app to leave a solid record for updates and comments. Our team loves the ability to communicate with each other within the Kintone Portal. We are operating at greater efficiency now. And the customer support and guidance from the Kintone team have been outstanding. Kintone has been a game-changer for us. Thank you Kintone!

Pros and Cons

Delivers a one -stop shop for all our records
Easy to navigate and use
Extremely customizable

Some of the PDFs for the Kintone native plugins are very difficult to understand

Return on Investment

Significant increase in productivity and efficiency
Reduced errors in our inventory records
Improved communication between team members

Support Rating

Kintone's customer support has been tremendous. Our Kintone representatives have been available to answer questions and offer guidance as we have rolled out our new Kintone apps to our team. The Kintone knowledge base and videos have helped me create and optimize our Kintone Portal and apps. We are very pleased with Kintone's support.

Product Configurability

We have been able to create and optimize our Kintone apps to an incredible degree. Kintone offers a tremendous menu of options to improve the look and feel of the apps, resulting in a better user experience for our team. We have yet to encounter an instance where one of our desired features was not possible with Kintone. The drag and drop features and robust customization options have exceeded our expectations.

Key Insights

Do you think Kintone delivers good value for the price?

Yes

Are you happy with Kintone's feature set?

Yes

Did Kintone live up to sales and marketing promises?

Yes

Did implementation of Kintone go as expected?

Yes

Would you buy Kintone again?

Yes

Other Software Used

Zoom, Apple iCloud, Google Drive, Loom, Calendly, QuickBooks Online, Stripe, PayPal Payments Pro, Zapier

Likelihood to Recommend

Kintone is a solid choice to handle vast amounts of records across many different areas. It's easy for our users to learn and navigate. The collaboration tools (messaging, reminders, etc.) are very popular on our team now. Any organization that is looking to move away from disjointed spreadsheets and lost emails should consider Kintone as their solution.

Kintone is a Game Changer!

Overall Satisfaction with Kintone