Klaviyo - an amazing tool for e-commerce businesses.
May 27, 2024

Klaviyo - an amazing tool for e-commerce businesses.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

This is such a fantastic email platform with so much functionality for e-commerce stores. The analytical side of this app has really helped me boost my sales and allows me to test out different emailing techniques that’ll increase my email engagement. It also pairs very well with my Shopify, which I was looking for.

Pros

  • AB Testing.
  • Easy connection to Shopify.
  • Template creation.

Cons

  • Cheaper monthly rates.
  • Better customer support.
  • Improving interface.
  • Higher customer engagement.
  • Customer retention.
  • Increase brand loyalty.
It was super easy and was no problem at all to do quickly. I believe I was able to integrate within 10 minutes.
AB testing to show how effective our email subject lines are, how often people open our emails, and the percentage of customers clicking on the links in our email, which links are clicked on, and which emails are ineffective. This helps us improve our marketing within our email campaigns for our e-commerce store.
Retention, acquisition, brand awareness, loyalty, post-purchase feedback system.
Mailchimp is absolutely nothing compared to Klaviyo. Klaviyo's interface and functionality are far superior, and the types of emails and data analytic features are what have kept me a customer of Klaviyo for years. I am grateful for the benefit that Klaviyo has had for my business and how it has boosted the purchases in my store.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

E-commerce stores and service-based businesses can really benefit from Klaviyo, as it is quite a versatile tool for emailing customers and keeping them updated about what is happening with the business. It is great for customer retention, creating a community for your product, and boosting engagement with your business.

Klaviyo Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
A/B testing
9
Mobile optimization
10
Email deliverability reporting
9
List management
10
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
7
Data quality management
7
Automated sales alerts and tasks
9
Calendaring
7
Dashboards
10
Standard reports
10
Custom reports
10
API
8
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
6
Third-party software integrations
9

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