Great solution for growth. Needs investment in core email to maintain edge.
September 30, 2024
Great solution for growth. Needs investment in core email to maintain edge.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Klaviyo
We use it for email marketing for our e-commerce company. It helps us collect leads and keep track of customers so that we can message them and engage them with automated flows and campaigns.
Pros
- Automated email flows.
- Customer relationship management.
Cons
- User experience seems dated.
- Email design tooling is cumbersome.
- Improved lifetime value.
- Increased personalization.
- Higher revenue.
This enables us to target customers who engage with our email (click) and develop a 360-degree view of customer behavior.
It helps us acquire new customers by welcoming them with a series of emails. It also allows us to retain customers by bringing them into email campaigns that they receive regularly for holidays and sales. It helps us upsell existing customers by including offers in thank-you emails and follow-up communications.
I’ve been using it for a while, so I haven’t evaluated other opportunities.
Do you think Klaviyo delivers good value for the price?
Not sure
Are you happy with Klaviyo's feature set?
Yes
Did Klaviyo live up to sales and marketing promises?
Yes
Did implementation of Klaviyo go as expected?
Yes
Would you buy Klaviyo again?
Yes
Comments
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