One of best options around
February 18, 2026
One of best options around
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Klaviyo
We use it for all of our marketing emails and it is invaluable with how it connects to our other services.
Pros
- Email tracking via magic pixels
- Complying with gdpr standards
- It's API capabilities.
Cons
- The flow building is clunky and feels like you might lose your progress at any moment.
- Transactional emails require manual intervention at times and this requires getting assistance directly.
- Campaigns and flows can be confusing with the setup, so you're never sure which will have the right thing.
- Positive impact on knowing which emails get the clicks.
- Lowered refund rates on subscriptions thanks to letting workers know exactly if the customer got emails or ignored them.
It lets us know which emails are worth getting a click to people and just now little customers read emails for things like subscriptions. Generally we can view an individual profile and have a good idea over a specific customer, whether they might be a good long term prospect or if it's not worth the trouble to go the extra mile or ask for additional reviews.
It's helped with acquisition and retention, but that's mostly because of how we have it configured.
Do you think Klaviyo delivers good value for the price?
Not sure
Are you happy with Klaviyo's feature set?
Yes
Did Klaviyo live up to sales and marketing promises?
Yes
Did implementation of Klaviyo go as expected?
Yes
Would you buy Klaviyo again?
Yes
Comments
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