What to Know Before you look into KnowBe4 Security Awareness Training
February 19, 2020
What to Know Before you look into KnowBe4 Security Awareness Training
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
We were able to import our users into KnowBe4 with a CSV. We use Google G-Suite, and instructions were provided that showed us how we could import and edit users in the KnowBe4 platform. Also, excellent customer support was available for a call or email if we ran into any issues.
Our entire organization is using KnowBe4 Security Awareness Training. We have set up our initial baseline performance and training, with a focus on phishing attacks in the office. We currently have an ongoing phishing test that all our employees use to help keep them on top of things. Also, should one of our employees fall for the training phishing email, they are directed to take additional training on spotting suspicious emails.
- Customer support has been exemplary.
- Fake phishing emails are handy and do use real-life examples.
- Some of the training modules are tedious and dated.
- Much of the content seems to be tailored to Europeans, with phishing tests ending on .co.uk and similar.
- KnowBe4 Security Awareness Training allows us to demonstrate, with actual data, how our team is trained and monitored with security vulnerabilities.
- The large catalog of training saves us time in finding specific training for incidents or potential incidents.
I have not evaluated other training platforms in the same manner as I have in KnowBe4 Security Awareness Traning, but I have been the recipient of similar training from different vendors. One thing that KnowBe4 talks about is the influence of their Chief hacking Officer, Kevin Mitnick. Due to his history of using social engineering and tools similar to what KnowBe4 Security Awareness Training tests, his experience in what he looks for in finding weaknesses is evident in training presented.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Having fresh training content is vital to cover changes in technology and how attackers can operate. Additionally, employees do not respond well to content that is dated and seems obsolete. So, when new training that is well produced is available, it helps get the message from the training across. Additionally, multiple content publishers allow us to pick the training that may be more technical or less technical, depending on the audience. There are also cases that we wish to repeat training but do not want to use the same training content. This is a great reason to grab another publisher's version of the training.
Our organization is most interested in demonstrating that all our employees, who have access to any personal health information or personal identification information, are adequately trained and tested regularly. KnowBe4 Security Awareness Training assigns a score to each user based on their activity with training and with how they respond to tests. This is a quick way to get this information and allows us to dig in if there is something out of the ordinary.