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Clickbait for a Cause
October 19, 2021

Clickbait for a Cause

Matt Bartenhagen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it district-wide as a tool to help identify scams and spoofs.
  • Phishhook button is invaluable.
  • Spear phishing is difficult to spot.
  • End user training is easy but helpful.
  • Reporting dashboard has a lot of good info.
  • I would love a "wizard mode" for setting up campaigns.
  • No SSO - it hammers my domain but I can't assign users to roles.
  • More accessible training/documentation on the admin side. I know it exists, my rep has sent links... I just don't know how to get to it myself.
  • A community. Share your wins, losses, and best campaigns.
  • Went from 30%+ click rate down to around 5%.
  • Much better security in general--lots of real scams reported!
  • Pointed us for more targeted training for "problem" users.
Nothing I've seen has the integration (the phishhook button) and extreme targeting of [KnowBe4 Security Awareness Training]. I haven't seen a lot of other products that [are] this well built, easy to spin up.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

No

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has been huge. K12 education isn't great about setting security awareness as a priority. [KnowBe4 Security Awareness Training] makes it a seamless experience for end-users and automagic on the admin side.
It's a manual process to add admin users, which is both unnecessary work and, ironically, a security risk since it doesn't follow their domain account. I would love to see some kind of SSO integration where I can grab [a] group or OU and make them users.
Click rate is big for us. The ability to have a quick reference where our issues are, where we are in campaigns, and what's our weakest point as far as content.
It is dynamite for basic end-users. I'm much happier to see a click on a "this was a KnowBe4 test" link than have to reset accounts! As a K12 tech, I'm always thinking about students. While I would love some basic training for the younger set, I don't think this applies below high school.