Great tool to manage compliance and educate staff on security
August 18, 2022

Great tool to manage compliance and educate staff on security

Daron Meyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • Popcorn Training

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 Security Awareness Training to help educate our employees. We manage very sensitive customer information and security awareness is a critical part of our plans to protect member information. The training and awareness around phishing and other security best practices have made our employees consistently one of the best performers in managing security across our peer group of other similar faith based pension, retirement & health benefits management companies.

Pros

  • Employee awareness
  • Current best practices
  • Avoiding phishing and other social engineering attempts

Cons

  • More immediate feedback for phishing attempts
  • Reporting on employee failures to follow security protocol
  • "Just in time" training when appropriate vs focus on annual compliance
  • Improved security awareness
  • Vigilance in scrutinizing unusual requests that may be phishing attempts
  • Good ROI by leverage outside best practices
Much better ROI, better total cost of ownership. Very happy with KnowBe4 Security Awareness Training and the support from others in similar businesses. Very happy with the increasing complexity of phishing attempts as users gain awareness and need to "up their game" to stay ahead of bad actors. Have no reason to consider switching to alternatives at this time.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Keeps our internal users aware of constantly changing threats and being constantly vigilant in complying with corporate policies and best practices. The impact using KnowBe4 Security Awareness Training and constantly keeping security policies at the forefront has dramatically decreased the risk of securing our key protected information. Annual compliance, ongoing best practices and constant awareness of security have become part of our culture.
Managed within our security team and partnership with HR, compliance, and audit to ensure that every employee complies with annual training refresh. Ongoing training with phishing attempts and education around failed recognition of attempts is combination of security team and employee's manager. Escalation for multiple failures brings in higher level management and happily we have not had to escalate often due to everyone's support and understanding that this is necessary to protect sensitive, protected information on customers.
annual compliance, successful identification of phishing attempts, failure to recognize phishing attempts,
CrowdStrike Falcon Endpoint Protection, SAP Access Control, Microsoft Advanced Threat Analytics (discontinued)
Very good for annual compliance as well as for managing phishing attempts. We have a very detailed plan for every employee to confirm they have reviewed security policies each year, and KnowBe4 Security Awareness Training is key in making sure all have completed required training and are aware of changes in policies and how this impacts their jobs.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
9
Multilingual Training Content
Not Rated
Training Gamification
1
Industry-Specific Security Training
7
Individualized Security Training Plans
7
Phishing Simulations
10
Security Reporting
7
Integration with Security Tech Stack
7
Role-based user permissions
7
Single sign-on capability
7

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