Stacking the odds in our favor with KnowBe4 Training
August 18, 2022

Stacking the odds in our favor with KnowBe4 Training

David Richter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

I use KnowBe4 training to educate users on potential risks using email, internet, external data, etc. Training is done a few times a year. I utilize monthly testing for users to ensure they know what to watch out for. Follow up training is provided for those who routinely "fail" phishing tests.

Pros

  • Phish testing
  • Makes the training enjoyable
  • Mixes up the topics so that things are not repeated in each training session
  • Regular training classes which benefit me as an admin
  • Provide regular contact with customer support specialists to make sure I stay in the know.

Cons

  • Maybe continue to hold KB4-CON online as well as in person.
  • Users are better at deciphering legitimate email from phishing/scam email
  • Users and management feel safer having this training in place
  • It helps us weed out those who are more high risk within our company.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has kept training from becoming boring for everyone. All users benefit in some way from every training module we use.
Users are set up by office. New users are added throughout the year and assigned to said offices. Those who fail / click are assigned to an additional folder where they can be evaluated and provided additional training if necessary.
Getting the monthly report on the phishing tests provides management the information necessary to evaluate those who are higher risk. It also gives us a good idea of where we need to focus more training.
Cisco Secure Access by Duo, Ava Reveal, Palo Alto Networks Cortex XDR (Traps)
It's best suited for all sized companies to keep users educated and informed of the latest threats.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated

Comments

  • Lily Borges | TrustRadius Reviewer
    Thank you for taking the time to leave feedback and for being a KnowBe4 customer. We do have KB4-CON EMEA that's a virtual event coming up on October 6, 2022 with some great sessions if you can attend. You can view the agenda here: https://www.knowbe4.com/kb4-con-emea

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