KnowBe4 thumbs up
August 25, 2022

KnowBe4 thumbs up

Erik Pfalzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • Compliance Plus

Overall Satisfaction with KnowBe4 Security Awareness Training

TLC wanted to increase the security of our customers data. Part of this is the education of our staff to prevent phishing attacks from tricking our users. KnowBe4 does a great job with teaching employees how to spot phishing attempts. It then reaffirms the learning with testing. Our network is safer because of it.

Pros

  • Regular update teaching
  • Easy administration
  • Large Library

Cons

  • They have updated levels and moved trainings in order to charge more.
  • I would like to be able to set compliance levels per user and view them.
  • The cost of a single network breach can be detrimental to a company.
We have not found a need to re-evaluate KnowBe4 in years. They do a great job for us.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Keeping training fresh keeps users engaged when asked to have yearly refreshers. This has made adoption much easier.
We utilize the tools, rolls and automations. We enter an employee and their security level and trainings are sent automatically.
We get a weekly testing report so that we can follow-up with employees that need more training.
All computer users in any size company need this training.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
7
Individualized Security Training Plans
5
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Role-based user permissions
10
Single sign-on capability
10

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