Good value, quick to implement, easy to administrate
August 25, 2022

Good value, quick to implement, easy to administrate

Timothy Luigard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)

Overall Satisfaction with KnowBe4 Security Awareness Training

We require all users to complete training modules on a quarterly basis. We also send out test phishing emails to confirm their understanding of the subject matter.
  • Reinforces safe email behaviors
  • Points out the various threat vectors that hackers & phishers try to use
  • Test their understanding and awareness by sending phony emails
  • Makes management aware of the effectiveness of the training by comparing results to companies in our industry
  • Some of the training modules take too long to get to the point.
  • Some of the modules include topics we don't need like cell phone security
  • Would be nice to have some examples of home use of computers
  • It only takes the I.T. department minutes to start a new campaign
  • The campaigns run independently and let I.T. monitor the progress to completing very easily
  • The campaign reporting allows I.T. to focus their efforts on the people who have not had a successful completion of the course.
KnowBe4 is by far the easiest and most cost effective solution to implement. Their customer service contacts us quarterly and walks us through the setup of the next campaign. The always make us aware of the latest content that has been added.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


It's always different and topical. The users are not bored or less interested due to coverage of the same topic the same way.
We have the user accounts synced from Active Directory. We assign a group to each user based upon their functions and level within the company.
Report that shows who has not completed the training and the one that compares results to other industries.
All business people need to be educated and re-educated on the dangers of email attachments and links.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Single sign-on capability
Not Rated