Great value for the money spent
January 30, 2023

Great value for the money spent

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We used it for two reasons, as a phishing test platform and as an annual required security training. The phishing test platform worked very well, once we got it configured properly. If users clicked on a test phishing email, they were required to go through extra security training. Our users became pretty savy about how to spot a fake email, so the number of phishing fails went down. The other reason we used this was for mandatory annual security training. Our cyber insurance provider gave us lower premiums because of this training. The State of Ohio also passed a law that provided limited immunity if your users were trained and you still experienced a breach.
  • Many options to choose from so your users don't always see the same thing
  • Provides short (around 15 minutes) training sessions so users don't have to take a lot of time out of their day to finish
  • Allows for the administrator to 'customize' or brand the training to their company's brand
  • Make it easier to use their products by not having to whitelist their servers
  • better reporting for managers who aren't administrators of the product
  • better email follow ups or the ability to configure more
  • lower cyber insurance costs by around 25%
  • lower help desk involvement because of few phishing tickets
  • Limited immunity from the State of Ohio in case of a cyber breach
Microsoft's training offering is not as extensive as KnowBe4's. KnowBe4's interface is very easy to use if you're an administrator.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


It made it easier to sell to upper management. It also didn't let the users lose interest as the new content made them have to think about the situation and not automatically anticipate the answer.
through the admin interface.
who passed the annual training and who keeps getting caught by phishing tests.
I can't think of anywhere that their training wouldn't be well suited. If you use a computer and/or email, this training is for you!

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Single sign-on capability
Not Rated

Using KnowBe4 Security Awareness Training

110 - every department, every user is represented
4 - help desk technicians
  • easy to deploy
  • easy to report who did/didn't do something
  • pretty good reporting
  • relevant topics depending on the time of the year
  • if you failed a phishing test, you automatically were put into a group to get additional training
  • Can't think of anything
it works, it's easy to use and easy to deploy.