The training every business needs
Updated October 31, 2023

The training every business needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We using KnowBe4 for phishing awareness and training. it's a great tool for training people about phishing, to be aware of any type of scam or fraudulent emails, and computer security in general.

Pros

  • the phishing emails are setup very well. they strike the right balance of giving the signs of a phishing email but not being too obvious.
  • some of the backend administration is very intuitive.
  • the support is very good. they reach out consistently to make sure it's a good experience.

Cons

  • some of the backend features aren't as intuitive as they should be.
  • some of the reports could use some improvement.
  • It's hard to nail down an ROI in tangible numbers. We'll never know how many breaches were saved because of proper training. But knowing how a security breach can impact a business, making a small investment towards great training is invaluable.
We haven't used any other products. KnowBe4 was highly recommended, we're satisfied with it, so we stick with it.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It makes training employees so much easier. The content is provided, you simply select it and roll it out.
We utilize the sync tool which integrates with Active Directory. So I spend zero time managing users, which is great.
We like to have reports on how our employees are doing, but also how we stack up against other organizations in our business sector. These reports are already provided by KnowBe4 so it's incredibly helpful.
Any business that has employees that use computers and email would benefit from KnowBe4. Phishing is so prevalent and KnowBe4 does a great job training employees of all ages about phishing, computer security and physical security.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
Not Rated
Training Gamification
7
Industry-Specific Security Training
9
Individualized Security Training Plans
8
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
9
Role-based user permissions
9
Single sign-on capability
9

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