Great Platform and Easy to Use
January 02, 2026

Great Platform and Easy to Use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it to conduct phishing campaign and provide training. It is very helpful and minimizes the amount of work we have to put in to run this programs. This allows us to focus on other measures. Additionally the material is fun and engaging for our users, so we get less push back to complete training.

Pros

  • Engaging material
  • Good length of content to keep user interested
  • Wide range of topics
  • Material is constantly renewed to reflect current risks

Cons

  • The user dashboard is confusing for our users
  • The optional training could be more easily accessible and visible
  • Security Awareness, employees will comment and share opinions
  • We are getting a lot more reports on phishing emails
  • Employees understand the importance of staying alert
  • Employees appreciate the training for their personal lives as well.
Users were more willing to complete the training as they found the content not only useful for work but also for their personal lives. It also provided current situations which sounded familiar and possible to the users, providing credibility and highlighting the importance of cybersecurity. Users were impressed on how important it is to keep safe and be aware of your surroundings.
We sync with our database of users. The training platforms allow us to maintain active users and remove user who are not actively login in. The reports we use based on completed training allow us to deactivate users who are not using their account and to provide positive encouragement to those who are.
Completed Training.
Training Activity Report
Phish Prone Percentage over time
Phish Prone Percentage by group

Overlapping this allows us to see who needs more training. It would be useful to have a report that already does this for us, to easily show that higher training decreases the Phish prone percentage.
They are easy to scroll through, you can preview them, and it is easy to assign the training to your users. The content is constantly updated and relevant to current events and technologies. The wide range of content allows you to provide what works best for your organization based on previous feedback.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It is an easy to use LMS, they provide constant and ample support. The information collected is very useful for decision making on how to proceed with your strategy. It gives you a clear view of your organizational risk and the areas you need to improve. The reports are comprehensible and easy to access.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
10
Role-based user permissions
10
Single sign-on capability
10

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