KnowBe4 A
January 02, 2026

KnowBe4 A

Michael Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We currently use KnowBe4 Security Awareness Training to send phishing campaigns to our users monthly. We also send quarterly trainings on different topics quarterly. Topics include everything from Teams security to phishing. We've also focused on QR codes, as those are becoming more of a threat lately.

Pros

  • Customized phishing campaigns
  • Amount of phishing templates
  • Training videos

Cons

  • So many features can be confusing
  • No syncing with Azure AD
  • So far, we've been able to avoid any security issues through email.
  • Changed employee behavior. They are less likely to click anything in an unknown email.
  • Saves time in preparing for compliance audits. Reporting helps!
The content is great. It keeps our employees entertained. The content is fun and creative. They even have a mini-series that employees actually look forward to viewing.
We use their ADSync tool. We have a dedicated server setup to run their tool. It syncs using LDAPS, so there is extra security there. We pull in users from AD. To prevent a user from being sync'd to AD, we can add them to an AD group.
KnowBe4 Security Awareness Training offers a very thorough quarterly report that breaks it down by location for us. We have 5 locations worldwide, so it helps us focus on the locations that may be having issues or where we need to use more trainings. Also, managers love these reports and are always impressed by them.
It provides a full-featured tool for us to manage our end-user security concerns. Being able to train them through a fun tool like KnowBe4 Security Awareness Training has proven to be successful in our environment.
By far, KnowBe4 Security Awareness Training had the most phishing and training templates available. They also had the most professional and fun templates. that helps keep it more interesting to our users.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Security Awareness Training feels like the perfect SAT platform for us. We have compared too many other competitors out there, but we always stick with KnowBe4. Part of this decision is the amount of phishing and training templates available. They are lightyears ahead in this area. Also, their managed services is wonderful. Such a huge timesaver. Highly recommended.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
9.5
Training Content Library
10
Multilingual Training Content
10
Training Gamification
8
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Security
10.0
Role-based user permissions
10
Single sign-on capability
10

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