Overall Satisfaction with Laserfiche
We scan and have accessible completed applications and files. These files go back 15 years, so we have archived information at our fingertips. In our industry, it is very valuable to find details from former files and the OCR makes this process valuable and quick. We are able to keep our database current with regular additions of completed projects and the entire staff has access to valuable information.
- OCR reading for obscure content in archived files.
- Allows custom labeling and tagging for our internal unique use.
- Allos multiple users at once.
- It does not have a secure remote login features (or we don't have it).
- Finding the specific term of the search can be difficult in multi hundred page documents.
- A web app would be amazing, but hugely complex.
- Saves us time in researching old files and clients.
- It allows us to use archived information for data collection.
- ROI is positive in that the time saved outweighs the cost, which is significant.
It was selected prior to my joining the company.
Do you think Laserfiche delivers good value for the price?
Yes
Are you happy with Laserfiche's feature set?
Yes
Did Laserfiche live up to sales and marketing promises?
Yes
Did implementation of Laserfiche go as expected?
I wasn't involved with the implementation phase
Would you buy Laserfiche again?
Yes