Good software for large companies
Overall Satisfaction with Lead Forensics
We utilize Lead Forensics as a tool to capture new leads through our website. We have the ability to see who is coming to the site and reach out to them if we believe they may be a viable client. We could probably utilize more of the tools, but do take advantage of the daily reporting. We predominantly use it through our sales department, though it has only been partially adopted with moderate success.
Pros
- Identify leads coming to the website.
- Ability to see staff within the company.
- Daily reporting.
Cons
- It can only give you company, not the individual who came to your site.
- It can require additional funds to get company information.
- Hasn't generated the type of results we were hoping for.
- Hasn't really generated a lot of new leads for the company, ROI has honestly been fairly minimal.
A number of the Lead Forensics features are incorporated with the SharpSpring platform. While Lead Forensics does seem to have a more elevated level of detail with the records, if you are already using a tracking system, this duplication in functionality may not be worth the investment. Since Lead Forensics only tracks leads and doesn't provide the other features of SharpSpring, we have relied more on the SharpSpring service.
Do you think Lead Forensics delivers good value for the price?
No
Are you happy with Lead Forensics's feature set?
Yes
Did Lead Forensics live up to sales and marketing promises?
Yes
Did implementation of Lead Forensics go as expected?
Yes
Would you buy Lead Forensics again?
No
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