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Happy Customer's Review of Lead Forensics
December 20, 2019

Happy Customer's Review of Lead Forensics

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lead Forensics

We are using Lead Forensics for sales and marketing insights into website visits.
  • Enabling notifications and trigger reports
  • Enabling list uploads by account owner/user
  • Seems to have a robust data set for matching visitors
  • Definitely, editing account ownership could be easier. Right now I have to re-upload all new lists.
  • Salesforce integration is good, could there be an improvement?
  • It's cost effective for what we need.
  • It makes us aware of current web activity that maps to our pipeline.
Previously, we used HubSpot and Pardot, neither of which had the depth of data matching needed to report relevant visits in our B2B environment.
My first customer success rep was the best I've had anywhere. The others I've had since are good too.

Do you think Lead Forensics delivers good value for the price?

Yes

Are you happy with Lead Forensics's feature set?

Yes

Did Lead Forensics live up to sales and marketing promises?

Yes

Did implementation of Lead Forensics go as expected?

Yes

Would you buy Lead Forensics again?

Yes

B2C environments may not recognize value in the company name reports, but they could see value in the page visits - also available in Google Analytics.