Item: Lever
Rating: 9
Author: Sara Yaseen

Use Cases and Deployment Scope

Lever is currently the Hub Project's main applicant tracking system in addition to external job websites. We use it in the hiring process to fill vacant roles across the organization. The Operations team handles the day-to-day interviewing and routine ATS tasks in Lever. It is effective and efficient.

Pros and Cons

Lever keeps gives its users frequent job reports (i.e. number of applicants, etc.).
Lever ensures that all prospectives candidates are in one place.
Lever keeps track of the amount of time that has elapsed from submitting the application to the interview.
Lever reminds its users consistently on new functions and features.

Customer support could be better. I once asked Lever to export over a thousand resumes into our system and they were slow to respond.
In lieu of real time support, Lever should have a FAQ page with webinars and videos.
Lever can have a better ATS dashboard to glean top line information quickly.

Return on Investment

Lever has helped in filling openings fairly quickly.
Ops can add and remove people from Lever at any time.
Lever ensures safe, secure, and honest communication to our job candidates.

Alternatives Considered

Greenhouse

Lever is a great option for nonprofit organizations, campaigns, and the like. It is an easy enough system for both the operations team and prospective job candidates to use, facilitate, and navigate with little to no training. It is also a huge time saver when trying to fill multiple openings at an organization where employees are always coming and going. If you have a lot of interns, temporary staff, and/or contractors then Lever might be right for you.

Key Insights

Do you think Lever delivers good value for the price?

Yes

Are you happy with Lever's feature set?

Yes

Did Lever live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lever go as expected?

I wasn't involved with the implementation phase

Would you buy Lever again?

Yes

Other Software Used

Concur Travel and Expense, Slack, Replicon Time & Attendance

Likelihood to Recommend

Lever is a good applicant tracking system. It suits a majority of our needs at the Hub Project. It is inexpensive, effective, and efficient. If your organization has money to spend, however, then I would recommend Greenhouse because they are better and have more advanced features and functions. Although, you get your bang for your buck with Lever.

Lever is ideal for nonprofits

Overall Satisfaction with Lever