Seamless integration between Gmail and LinkedIn, but not a contact mining database
March 04, 2022

Seamless integration between Gmail and LinkedIn, but not a contact mining database

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Sales Navigator for Gmail (formerly Rapportive)

LinkedIn Sales Navigator allows us to mine critical connections between the prospects we are chasing for new business development and the connections and trusted relationships we have already established. In addition, Sales Navigator also provides market intel on both developments within specific companies as well as within the industries we concentrate on themselves. It allows us to reach out to our contacts more frequently and at the right time due to new developments, increasing the chances of our positive close rate.

Pros

  • Connecting us with the right people and the brands they have represented
  • Showing growth or reductions in a specific brand or company
  • Helping to understand when the right time is to reach out about a new product or service

Cons

  • Contact information is often not robust enough or is incorrect or outdated
  • The product is reliant on LinkedIn users to accurately, correctly and timely update their own data
  • Integration with CRMs like Salesforce is challenging at times
  • Increasing pipeline of potential clients
  • No longer requiring 3rd Party integration software between Gmail and LinkedIn
  • Helping to close more positive new deals
LinkedIn Sales Navigators provides different services than most other products and has the unique ability to take advantage of LinkedIn's proprietary user data. That also comes with a drawback that the system is dependent on users to update their data in a timely and accurate manner in order to get the correct intel back to users. I'd recommend other products like Seamless.ai or MediaRadar for more accurate and updated contact information, but also to use LinkedIn Sales Navigator for Gmail for better market and company intel, timely pitching opportunities and seamless integration between Gmail and LinkedIn.

Do you think LinkedIn Sales Navigator for Gmail delivers good value for the price?

Yes

Are you happy with LinkedIn Sales Navigator for Gmail's feature set?

Yes

Did LinkedIn Sales Navigator for Gmail live up to sales and marketing promises?

Yes

Did implementation of LinkedIn Sales Navigator for Gmail go as expected?

Yes

Would you buy LinkedIn Sales Navigator for Gmail again?

Yes

This product allows seamless integration between Gmail and LinkedIn Sales Navigator and imports data directly into our sales intel system. It is valuable to help map relationships and create timely sales pushes for key accounts. It would be valuable to have more robust integration with CRM systems like Salesforce and more reliable and robust contact information as well.

LinkedIn Sales Navigator for Gmail Feature Ratings

Advanced search
7
Identification of new leads
8
List quality
6
List upload/download
7
Ideal customer targeting
8
Load time/data access
9
Contact information
3
Company information
6
Industry information
8
Lead qualification process
5
Smart lists and recommendations
8
Salesforce integration
4
Company/business profiles
8
Alerts and reminders
9
Data hygiene
6
Automatic data refresh
8
Tags
8
Filters and segmentation
8
Sales email templates
8
Append emails to records
7

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