Very useful CRM software
April 01, 2025

Very useful CRM software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus is used to build email campaigns and content blocks in a much safer and more efficient way than using an esp. It’s great for seeing when code is broken, what lines of code correspond to each snippet or element within an email. Litmus is also used for its software features such as tracking read and engagement times and including snippets such as timers.

Pros

  • Identifying broken code
  • Tracking engagement time
  • Easy integration between litmus and other platforms

Cons

  • Loading speeds
  • Saves time compared to building within an esp
They work very well together as Braze covers for things Litmus does less well and vice versa despite them being rather different software
We make use of the analytics section of Braze a lot especially for newsletters
Have used timers and scratch offs but honestly these do not perform well. It would be interesting to understand if there’s more we can do

Do you think Litmus from Validity delivers good value for the price?

Not sure

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus from Validity go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus from Validity again?

Yes

CRM is a great use case and I have preferred this to other applications such as dreamweaver

Litmus from Validity Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
1
Mobile optimization
3
Email deliverability reporting
Not Rated
Standard reports
4
Custom reports
Not Rated
URL Validation
10
Link Tracking
10
Spam Testing
Not Rated
Email Previews
5

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