Litmus is well worth it
April 08, 2025

Litmus is well worth it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We used Litmus for proofing all of our customer communications from basic formatted emails to more complex digital newsletters. Before Litmus our proofing process was very manual and inefficient as we would email edits back and forth to one another. Oftentimes requested edits would get lost in email threads, but with Litmus it is so easy to for the proofer and the person asking for review. Comments and replies are easy to follow and well organized. And uploading new versions of emails is a breeze as opposed to bogging down your colleagues' inboxes.

Pros

  • Ease of use
  • Provide tips to make emails more accessible
  • Proofing for all types of email communications

Cons

  • Prevent invited users from posting comments on behalf of another individual.
  • Saved us a lot of time in the proofing and review process
  • Allows us to focus more of our time of delivering quality content
Litmus has motivated us to enhance personalization in our messaging. While we are adopting a persona-based approach to delivery, we remain focused on creating a more interactive experience for recipients through the use of Litmus.
We experimented with one of Litmus' Personalized Content features, specifically Live Polls. While the implementation was relatively straightforward, I recall facing challenges with image sizing and resolution. My goal was to ensure the poll maintained a consistent look and feel with the rest of the email.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus from Validity go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus from Validity again?

Yes

Litmus is well suited for proofing needs by many individuals across the company or within a team. A scenario where Litmus is less appropriate for us is for feedback polls. We loved the simplicity of the poll, but it would be great to have control over whether the recipient sees the results or not.

Litmus from Validity Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
URL Validation
Not Rated
Link Tracking
Not Rated
Spam Testing
Not Rated
Email Previews
8

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